School INSET Courses | CPD Courses for Teachers

FAQs

FAQs

Below you can find some of the questions that we are frequently asked. However, if you can’t find the answer to your question below, please get in touch.

Resource Packs


  • How soon do you despatch?
    • We aim to despatch within 5 working days however please note during peak periods this can increase to 7 working days

On Demand Training


  • What is On Demand?
    • Our On Demand service allows you to access your training course in as many sessions as you’d like, when it suits you.
  • How long will I be given to complete an On Demand course?
    • Access will expire 3 months from registration

Live Streaming


  • Will we be able to ask questions during the training?
    • Yes, during live sessions you will be able to interact with Helen.
  • How soon will I receive accompanying materials after a course?
    • Accompanying materials will be issued within 7 working days after your live training.

INSET & bespoke training / School Consultancy


  • Is Helen able to visit schools again?
    • After 12th April 2021, Helen will be able to visit schools in person.
  • How can I make a booking?
    • Please contact us via telephone or e-mail with your school details, desired dates and training subject that you would like Helen to deliver.
  • Is this type of training available via video link?
    • Yes, Helen can deliver training via Zoom or Microsoft Teams.

Venue courses


  • Will courses restart in venues this year?
    • As soon as circumstances and restrictions allow, venue courses will be offered once again.

General


  • How can I place an order/make a booking?
    • Bookings and orders can be accepted via our website, by telephone or by e-mail to bookings@www.helenyoungman.co.uk. When e-mailing to book courses, please include delegate name, delegate e-mail address school and full address.

What are your office opening hours?


  • Our office is open Monday to Friday from 9:30am – 12:30pm.

Payment


  • What payment methods do you offer?
    • At checkout you can opt to pay on 30 day invoice terms if booking via your school or we accept payment by Visa, MasterCard or American Express